These assessments are undertaken by registered quality assessors. If you are accessing a My Aged Care Online Account for someone you represent: please read through the representatives section further down this page before proceeding. The ‘My Aged Care changes in 2015’ fact sheet provides an outline of what assessors need to know about the changes. My Aged Care provider portal. Vision Australia is a registered provider with My Aged Care. Purpose of presentation. My Aged Care service provider and assessor helpline. The My Aged Care Client Portal User Guide (Client Portal User Guide) outlines how clients (you) and representatives (such as carers or others who may act on your behalf) will use the My Aged Care client portal (the client portal). Make sure they have their Medicare number ready. Please provide your information. The app gives assessors access the information they need when no network connection is available. Administrators are responsible for setting up the organisation, including managing staff accounts in the portal. MY AGED CARE - Changes to the PROVIDER PORTAL USER INTERFACE. My Aged Care service provider and assessor helpline This helpline is for government-subsidised aged care service providers and assessors. the My Aged Care assessor portal. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments. It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. Assessors are registered for a period of 12 months and must apply for a further period of registration if … Contact centre staff will conduct screening by asking a series of questions over the phone to understand a client’s needs and determine the appropriate client pathway. They include fact sheets, guidelines, quick reference guides and … Referral to aged care services should NOT take the place of post-acute services. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday. Administrators are responsible for setting up the organisation, including managing outlets, services and staff accounts for all outlets in the portal. %%EOF 114 0 obj <>/Filter/FlateDecode/ID[<06018430851E36468DA5AA5B11C0373C><45B0970D095CA046BE9C1CF6E378FF1D>]/Index[92 344]/Info 91 0 R/Length 131/Prev 918325/Root 93 0 R/Size 436/Type/XRef/W[1 3 1]>>stream My Aged Care assessor portal. These resources will help assessors to use the My Aged Care assessor portal. My Aged Care – National Screening and Assessment Form User Guide. the My Aged Care assessor portal. ACATs will begin to transition to the My Aged Care assessor portal on a state-by-state basis from September to December this year. If a person is seeking services provided under the Aged Care Act 1997 they must complete the Application for care under the Aged Care Act 1997 form. Once you have logged into myGov, you need to connect your My Aged Care Online Account. Your details. July 2017. Contact details, assessment outcomes, (including a support plan) Service Providers. The Aged Care Quality and Safety Commission (the Commission) manages the accreditation of residential aged care services across Australia and the quality review of home services. The helpline is available 8am to 8pm Monday to Friday & 10am to 2pm Saturday, local time across Australia. My Aged Care assessor portal. Purpose of presentation. The app is used only to authenticate with the My Aged Care assessor portal and users can continue to use their preferred device to undertake their business activities. We are always looking for ways to improve our website. This helpline is for government-subsidised aged care service providers and assessors. 0 To do this, choose My Aged Care from the services list (see Image 1 below). The myAssessor app enables My Aged Care assessors to undertake assessments where they do not have access to the internet. We are here to support people and their loved ones to understand more about their vision condition and as part of their support network help them live life the way they want. To receive My Aged Care support you need to be at least 65 years old and have difficulty completing some day-to-day tasks. Aged Care Assessment Program The Aged Care Assessment Program is administered by Health. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). Designing new courses, or customising existing training in collaboration with you. h�bbd```b``{"�H��`Wɜ����"�`��d ������� "��"7�$S�t�8l���,�Y`[� ��L@��� U vR���p�(9�Hƹ��0J���Qr ����K v93 These guidelines help Aged Care Assessment Teams (ACAT) to assess younger people seeking aged care services during the National Disability Insurance Scheme (NDIS) roll out. RAM lets organisations manage their authorised contacts in one place and control who can act on their behalf across eligible government online services. If you have questions, we encourage you to: If you still have questions, contact the My Aged Care helpline below. If you would like a response please use the enquiries form instead. If you still have questions after reading these and talking to your colleagues, find out how to contact us for help. Once you have logged into myGov, you need to connect your My Aged Care Online Account. Call the My Aged Care service provider and assessor helpline on 1800 836 799 for help with the My Aged Care system and technical support. 92 0 obj <> endobj Australian and state and territory governments work together to operate ACATs across Australia. Note: All screenshots used show test data and do not reflect real client data … All quality assessors must be registered under the Aged Care Quality and Safety Commission Rules 2018. the My Aged Care assessor portal. Call the My Aged Care service provider and assessor helpline on 1800 836 799 for help with the My Aged Care system and technical support. This is a requirement to undertake assessments of aged care services. If you are eligible, you will be referred to an assessment service such as APM. Alternatively, you can go to the ‘Information for Assessors’ section of the Department’s website at https://agedcare.health.gov.au/programs-services/my-aged-care/information-for-assessors and select the ‘My Aged Care Assessor Portal’ link. Please provide your information. If you work for an aged care service provider, you need to request access to the service provider portal through your organisation’s administrator. 0\ $jhg &duh &olhqw 3ruwdo 8vhu *xlgh 5$6 7kh 0\ $jhg &duh 5hjlrqdo $vvhvvphqw 6huylfh 5$6 frqgxfw idfh wr idfh krph vxssruw dvvhvvphqw iru folhqwv The To ready users for the change on 24 July 2017. We can provide support to help you access Australian Government-funded aged care services. Service delivery information. endstream endobj startxref The app gives assessors access to the information … The My Aged Care consultant will also confirm if you are eligible for an aged care assessment. My Aged Care service provider portal Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. The myAssessor app allows assessors to prepare for assessments by downloading client assessment referrals (whilst connected to the internet) to their supported mobile device before they visit clients. %PDF-1.6 %���� Administrators are responsible for setting up the organisation, including managing outlets, services and staff accounts for all outlets in the portal. Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. The app allows functionality from the My Aged Care assessor portal … The helpline is available from 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia. It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. To provide an overview of the changes to the Provider Portal user interface (compared to the current interface) ... MY AGED CARE - Changes to the ASSESSOR PORTAL USER INTERFACE Last modified by: STRINGER, Bethany Company: Alternatively, you can go to the ‘My Aged Care assessor portal’ page of the Department’s website and select ‘Log in’. For all guides, fact sheets, and videos about assessments, view all assessment resources. The app allows functionality from the My Aged Care assessor portal to be available on the mobile device, allowing the assessor to capture important client details, perform an assessment using an electronic version of the National Screening and Assessment Form (NSAF) and create a preliminary Support Plan. A person can also be assigned an Administrator role within the portal for either the organisation or one or more outlets. central point of access for aged care services and information in Australia The RAS use the My Aged Care assessor portal and NSAF to record the assessment and support plan, and make referrals to services. This is so the ACAT can work out their eligibility for care. Your details. Call My Aged Care on 1800 200 422 with your chosen representative. 435 0 obj <>stream © Commonwealth of Australia | Department of Health, manage assessments in the My Aged Care assessor portal, RAS quick reference guides to the assessor portal, ACAT quick reference guides to the assessor portal, read the Assessment Manual and our resources and guides, talk to your colleagues, team leader or manager. Referral to aged care services should NOT take the place of post-acute services. : Visit the My Aged Care assessor portal on . The ACAT accesses the form through the My Aged Care assessor portal and sends a printed version to the person to complete. h�b```b``�``a``5ab@ !�+s|`a`ؐ��[�. The My Aged Care service provider and assessor helpline: 1800 836 799 can assist with enquiries relating to the My Aged Care system and provide technical support. The fact sheet includes information about the introduction of My Aged Care portals for accessing the system, central client records, the national screening and assessment process and electronic referrals. Narrator: My Aged Care is your starting point to access government-funded aged care services.

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