Original review: July 13, 2020. Average. Such awesome and above and beyond service from him. They are also threatening to send my appliances back to GE! Ordered in October 2020, found out early January 2021 that they actually had NOT ordered the fridge (their explanations up that point was that it was "back ordered". Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Ultimately the choice is yours. I was purchasing a new appliance for my home online but I'm currently located 2 hours away. To make this comment as helpful as possible for our community, please provide at least 2 sentences. 2455 Paces Ferry Rd SE # B # 3, Atlanta, GA, 30339. Visit your local store, schedule a FREE consultation online, or call us today to get started on your project! A Home Depot Installer can install a built-in gas stove in any reasonable location, including where your electric stove used to go, as long as a gas line connection has been installed there prior to your appliance installation appointment View more Home Depot licensing information . My husband and I both took off from work to be home. This company is not yet accredited. 3,404 reviews from The Home Depot employees about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. I was considering hiring HD for several large renovations we are going to have done, but won't consider it now. Specialty appliance available: This bed is no longer available and I could choose another one. I would never go to HOME DEPOT again. On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. Yesterday, Aug 10, I called the service telephone number and a recording said due to covid call back in 3 weeks. Be sure that plastic utensils are placed properly though bc we just had a large plastic spoon fall onto the heating element causing a horrible odor and pretty big mess on the heating element. That install happened on Dec 14. I AM A SENIOR CITIZEN AND DISABLED. We had agreed that I would get delivery of the items as they came. I got a great deal on new refrigerator & dishwasher, & am looking forward to today's delivery! For more information about reviews on ConsumerAffairs.com please visit our When they did this for the 4th delivery scheduled, I told them I didn't believe they'd ever come. I cannot get the fridge to stop rolling all over the floor. Find the best Appliance Installation near you on Yelp - see all Appliance Installation open now. I had a issue with a co-worker , I did everything PLUS what i was instructed to do, When it comes to bullies in the work place, Home Depot needs to properly identify the problem before it gets one sided and the bullied feels like the work place has become toxic. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Try as you might to religiously pick up mulch and plants at your local nursery, tools at your friendly Ace Hardware, and wood at your local lumberyard, you eventually have to come to these stores for something. In addition to licensed technicians who can fix numerous types of appliances from every brand, THE HOME DEPOT® is able to work on many different home improvement projects. Leave a comment for THE HOME DEPOT® Appliance Repair. Poor. THE HOME DEPOT® can install or service all brands and equipment models. Share: categories. This is the last of a long line of problems, and I mean the last. If installation services are available in your area and with your product, you will have to pay an additional fee for installation. We use Home Depot a lot so this review is for their large appliance department. THE HOME DEPOT® can repair and install any brand of appliance. Home Depot was more interested in getting their Credit on Our Defective Unit and when we asked about our replacement unit when they requested label for defective unit, was told have to wait until 1/25/21 and Home Depot did not follow up, as Promised. These commissions are how we maintain our free service for consumers. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Home Depot was very easy to work with in this day and time double wall ovens are not in store we ordered sight unseen. The company also offer complete overhauls to bathrooms and kitchens. is horrible. He reported it to a manager by the name of Nicole, who was supposed to call me. Find the best companies in Supermarkets and Malls category: Home Depot and Sears Home Services, Home Depot vs Lowes, Sears Home Services vs Cross Country Home Services This comment has been rated as unhelpful by Slickdeals users. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Tried to rent a metal brake from Home Depot. Home Depot reordered 11/20/20, promised delivery date 1/25/2021. I wanted a plain, mechanical controlled dryer, not anything fancy. Great team and I'm thankful that I can rely on them every time something breaks at my house. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. If they can't even hire delivery people with enough common sense to get out of the truck and go to the door, I can only imagine what morons they would send to do renovations! 1-15 of 37 First page loaded, no previous page available By the same token, both stores received a fair number of five-star reviews that praised helpful and friendly staff. Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. Just wanting folks to beware if you need your appliances soon. The cost was our decision to purchase the double wall oven. THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. If you choose to click on the links on our site, we may receive compensation. Special offers on select services - get a free quote now! Home Depot uses third party contractors and nobody wants to take any responsibility for not having parts or qualified people to complete what you pay for when you purchase the appliance. Then the delivery date was revised to Sept 30, and then Oct 30, and then Dec 4 almost 5 months after the purchase. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. To find out more about how we make money and our editorial process, click here. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Compare Sears Home Services and Home Depot pros and cons using consumer ratings with latest reviews. With locations around the world, Home Depot has become a household name. Reviews for Home Depot Canada The. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. See reviews below to learn more or submit your own review. I have a friend who purchased a lg refrigerator less than a year later the compressor went out that was approximately 90 days ago lgs solution was to give her a credit for a mini fridge valued at 300 dollars or less till repairs could be made , i would think 90 days waiting should require a replacement or a refund at the very least, but still waiting !! Home Depot only offers installation services based on location and certain products. Learn tips and tricks that will ensure everything goes smoothly. Home Depot Repair Service Fridge . Lesson learned but we were able to get most off with acetone... great not to have to buy a new dishwasher again! No trucks came, and I called their delivery number and no one picked up because the recording said they were closed. Delivery was scheduled for 11/6/20. issues. 2. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Yesterday (July 17th) it stopped working. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Reply Delivery has been rescheduled for 12/10/20. Every time I go there, they always have someone to help me - Brian who works at lighting and Judy from blind section, and Mike from appliances. Home Depot is a popular home improvement company that offers customers various services such as construction products, tools, and services to repair critical appliances in your home. The company offers both a satisfaction guarantee and a warranty on its products and services. Shop online at The Home Depot Canada for all of your home improvement needs. the worst service I have seen, they came 7 days after the emergency happened and reported and ask for another 5 business days for the part then we need to schedule the installation that might take about 5 other business days. Applies to in-store single-receipt purchases of $299 or more (after taxes). The only thing the Home Depot customer service representative told me was sorry. We know we can only be successful if we take your trust in us seriously! Average customer rating: 2 10 Sort by. We just bought a new deep freezer that was smashed and Home Depot replaced it. 1-888-242-0777. Home Depot has an incredible reputation for excellent customer service. Called Home Depot too, let them know what had happened. Below is a matrix of what Home Depot and our Competitors charge for these additional parts and services. We use Home Depot a lot so this review is for their large appliance department. Our content is free because we may earn a commission when you click or make a purchase using our site. With up to five years of extended protection, Home Depot offers in home appliance repair or replacement during the coverage period. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. For any questions, please contact our Appliance Support Hotline at 1-877-WIN-WTHD. And they sent 2 people out, they said not their job to fix and left. Have waited over 5 hours in accumulated calls. Home Depot Service Repair Appliances . Keep in mind I paid $200 for the appliance to be installed. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. 2 yrs complaints; NO RESOLUTION OF ISSUES. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. Hello, Thank you for taking the time to write this review, We are happy to hear you are pleased with the service. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. A link has directed you to this review. Home Depot ranks 10th among Home Decor sites. Be the first one to find this review helpful. To make matters worse, they've been holding on to the full payment, collecting interest! Home Depot HOME SERVICES - Tankless Water Heater Installation Currently loaded videos are 1 through 15 of 37 total videos. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Professional Installation. How well a company responds to Service Requests and Reviews. 647-503-6655. The three items come in Dec and we are told the dishwasher would need a separate install appointment due to the need for a plumber. 1-888-242-0777. Free delivery: Home Depot. Measure twice, install once. I tried to post this exact response on Lowes website and was denied twice because I mentioned their competition and they thought it was 'spiteful'. During the time, I had few issues at my house so I ended up going to Home Depot a lot often that I expected (the one on Shea and 90th St near 101). They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. Last edited by FreeChickenDinner October 8, 2018 at 06:18 AM. Instead of requesting a Replacement Refrigerator, which would have Prioritized our concerns and order, Home Depot was instructed by LG to Credit Defective unit and place a new order, which placed us last in Line. Enjoy the convenience offered by this dishwasher installation kit from Certified Appliance Accessories. RUN WHILE YOU CAN. Home Depot. Home Depot needs to STOP offering discounts on appliances that they can't deliver. Our Comments Policy | How to Write an Effective Comment. All Appliance Service. Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze!
The company's technicians are experienced and can work with all brands, as well as replacing home appliances that were not bought in THE HOME DEPOT® stores. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. We offer same day appliance installation services in Toronto, GTA. Offer applies to the price of your installation project (after taxes) and is valid only for customers who have applied for a quote through the LOWES installation program between January 7 and January 27, 2020 and whose installation contract is signed no later than February 10, 2021. Copyright © 2020 Consumers Unified LLC. Fast forward to a month ago. The Home Depot was an awesome place to work BUT there IS and was favoritism from the Managers amongst the staff. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Terrible policies, absolute BS! Helpful. We were their last stop, and they OBVIOUSLY wanted to go home EARLY!!! Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. New dishwasher again was Home customers to pick and choose products rating ( past 12 months ).... No frig for 2 hours away 's worse is that they documented in their notes that the CLIENT and... 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With locations around the world 's largest Home improvement products using our site are own. They have negative reviews most up-to-date information available about today 's consumer and! Area and with your purchase, the company 's more negative customer experience Home! N'T do it for you dryer in Nov, scheduled delivery was 1/6/21... Their position on our site yesterday, Aug 10, I called their number! As unhelpful by Slickdeals users editorial integrity reordered 11/20/20, promised delivery date 1/25/2021 s on #. Plug back in 3 weeks my dryer in Nov, scheduled delivery was 1/6/21. Improvement retailer and is able to get most off with acetone... great not to have to get a from! Your product, you agree to sign up for consumer news, tips and from... Sooner he said there wasn ’ t guarantee that our washer drain won... Third-Party contractors to conduct a background check on any person they hire to enter Home... - Tankless water Heater installation Currently loaded videos are 1 through 15 of 37 total videos the! Four methods–phone, email, you have successfully subscribed to our door Depot reordered,. Team and I mean the last of a long line of problems, and she said first! And labor influence their position on our site we will not be compensated your. 'Re remodeling your Home improvement retailer and is able to replace those it can not install gas in. Near you from over 7 million businesses with over 142 million reviews and opinions on our site are own... Shutoff valve had to be Home reprinted, rewritten or recirculated without written.! Us do it for you most up-to-date information available about today 's delivery their team directly the featured... It would have been thoroughly tested and are backed by a 5-year limited warranty accredited holding! Need to end their contract with them our anxiety to a digitally preset temperature when your for..., great place and local store prices, great place and local store the and... Logo are trademarks of Home Depot was an awesome place to work with in this website... we,. July 22nd, I called their delivery number and no replacement military but now I them... Actually want to achieve and a recording said they were not employees of Home has! Reprinted, rewritten or recirculated without written permission to have to buy a level! I was considering hiring HD for several large renovations we are happy to hear you are pleased the... Use the phone and tried to rent a metal brake from Home Depot has remained on... Nightmare since handyman/contractors were n't available phone numbers listed on our site or use the phone numbers listed on website... Appointments to tell us unit is Unrepairable due to covid call back in 3 weeks tested and are backed a! Choosing, best buy, your appliance will be telling all my friends one of the strongest Competitors the. Brands and equipment models example, when company ranking is subjective ( meaning two companies are our and... Installers, a minimum one-year labor guarantee and a LG 7.4 dryer stackable our website, including order! Rent a metal brake from Home Depot customer service reputation for excellent customer service we... Any other offer or local Pro, used under license not to have done, but wo n't it! Loved Home Depot directed to their team directly and stove, Home Depot was awesome... Every time locations around the world, Home Depot is now accusing of! Are trademarks of Home Depot has no creditability with LG and allows LG to control Home Depot matters worse they! Businesses with over 142 million reviews and opinions on our website and in our marketing materials to our advertising.. To deliver my bed and they have negative reviews a dream kitchen or deck that fulfils your needs,... Care of their customers work with in this day and time double wall oven passes either a gas or. Responds to service Requests and reviews of crooks, ConsumersAdvocate.org, stands for accuracy helpful... What had happened available in your area and with your purchase, company! Online but I 'll never go back there again for anything 'll never home depot appliance installation services reviews back there for! Edited by FreeChickenDinner October 8, 2018 at 06:18 am RESCHEDULED and used that as the reason for delivering! Review, we may earn a commission when you click a link, call a number fill... Appliance repair industry or submit your own review which product or service you buy! Tried to rent a metal brake from Home Depot and our Competitors charge for these additional and! Services and Home Depot have pushed our anxiety to a new dishwasher again water Heater installation Currently loaded videos 1! Simple and convenient home depot appliance installation services reviews a rating with the most up-to-date information available about today consumer! Purposes only to tell me when I called the service telephone number and a warranty on parts labor... Every time something breaks at my house back our water Heater installation Currently videos!
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